Category Archives: Podcast

Episode 31: Dr. Nicole Eull – part 2 – Think Fast, Work Well

In this episode, we welcome back Dr. Nicole Eull, Health Psychologist, for a second episode.  In this podcast, we dive deep into cultivating a culture of wellbeing and wellness. Explore the “rules of engagement” and discover mindful acts of emotional intelligence, including being curious, assuming good intent, and avoiding hasty judgments. We’ll share advice on sustaining emotional intelligence, navigating emotional hijacking, and the art of asking the RIGHT open-ended questions. Tune in for a journey towards a more mindful and emotionally intelligent workplace!

Episode 30: Member spotlight – Chris Hasse, CAO, Mayo Clinic Health System

Join us for a conversation with Chris Hasse, Chief Administrative Office of Mayo Clinic Health System, as he shares his career journey. In this podcast, Chris discusses the topic of work-life integration and how he approaches his career as a calling. He also dives into obtaining and maintaining the FACHE credential, and the importance of working as a team, knowing your audience, and continuous learning to achieve results.

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Episode 29: Artificial Intelligence

Artificial intelligence is dramatically changing the environment of healthcare and becoming one of the fastest evolving topics in the news today.  During this podcast our guest Ylan Kazi – Chief Data Officer for Blue Cross Blue Shield of North Dakota – shares insights into the world of AI and its applications in healthcare.  Ethical considerations, data validity, and the understanding that AI cannot replace the human qualities of empathy, bedside manner, and intuition are all relevant issues discussed.  The concept of co-pilot decision making, aka “human in the loop”, positions AI decision makers for mindful use of artificial intelligence, who view this technology as an extension to healthcare, clinical decision making and diagnostics.

Episode 28: Retaining Talent – What Got You Here Won’t Get You to The Future

The needs of today’s workforce are more varied than ever before.  With options for remote, hybrid and on-site work; flexible schedules, and more . . . matching a company’s workforce strategy to employee needs is a crucial leadership skill. Our guest, Andrew Limouris – President and CEO of Medix – unpacks strategies to positively impact the culture of an organization, build a team and create engagement – no matter what the setting. Based on his own lessons learned, he provides insight on the importance of soft skills and being a transparent leader.

Episode 27: Project Management Gone Awry

Project Management Gone Awry is the focus of this podcast with Scott Leavell, Managing Partner of Healthcare Program Advisors.  The podcast explores which challenges in project management are more manageable to bounce back from, and the reasons projects get derailed in the first place.  Project derailment can occur from delays, exceeding budgets, unmet client/user expectations, and financial or operational difficulties. We explore the various factors that cause projects to veer off course, discuss when courageous leaders should “call the question,” and review the essential steps to getting a project back on track.

Episode 26 : From Quiet Quitting to Showing Up Loudly: Cultivating the Practice of Connecting to Your Purpose

Let’s move from “quiet quitting” to “showing up loudly and boldly” at work. A discipline of contemplative practice provides self-awareness and can center you in your work.  A dedication to contemplative practice ensures that you remain present, insightful, and concentrated on your purpose and your people. In this conversation with Nicole Eull, PsyD, we will explore the reasons reconnecting to your purpose can improve your professional and overall well-being.

Episode 25: Futurist – Ian Morrison – Part 2

This is the second of two podcasts with Ian Morrison, an internationally known author, consultant, and futurist who specializes in long-term forecasting and planning with a particular emphasis on health care and the changing business environment. Today’s discussion focuses on workforce issues and opportunities. Some topics include the challenges of EHRs in clinician workflows and satisfaction, the state of remote work, and AI and ChatGPT solutions.

Episode 24: Futurist – Ian Morrison – Part 1

Today’s episode is the first of two with Ian Morrison.  Ian is an internationally known author, consultant, and futurist who specializes in long-term forecasting and planning with a particular emphasis on health care and the changing business environment.  In this first episode, Ian discusses the potential future of employer activism as an avenue to push back on rising healthcare costs, rising labor costs and disruptors creating never-before-seen competition.

The second of the two podcasts with Ian will focus on workforce issues and opportunities.

Episode 23: Working Parents: Michelle Yu

During this month’s podcast, we’re departing from our usual discussions of healthcare leadership and industry issues to talk about a topic that impacts healthcare personnel. The experience of being a working parent. This topic matters to healthcare because workforce availability, employee focus and staff wellbeing are all impacted by whether we feel our children are cared for and safe, and by how working parents are supported as they re-engage in their work following the birth or adoption of a child.  Michelle Yu, CEO and Co-Founder of Josie a company dedicated to transforming the working parent experience, will help us explore this topic. For more information on Josie, click here:

Below are the links to the studies / articles referenced during the podcast:

Episode 22: Quarterly Spotlight: Bill Santulli

Bill Santulli, president of the Midwest Region of Advocate Health, is our quarterly spotlight guest.  In this podcast, Bill provides thoughtful insights into the internal values compass that guides his leadership approach.  He also shares perspectives on what the FACHE credential has meant to his career, and points listeners to the wealth of info related to FACHE exam prep on the ACHE website.  Enjoy listening to and learning from this veteran healthcare leader!